Frequently Asked Questions & Answers
- How do I check availability?
- What do you require to book a reservation?
- How do I make the booking?
- Do you offer gift certificates?
- When is check-in & check-out?
- We’re celebrating a special occasion. Can you help make it
- How can I be reached during my stay?
- Will I have internet and email access during my stay?
- What time is breakfast and what do you serve?
- What if I have special dietary requirements?
- What if I have certain allergies?
- What is your policy on smoking?
- Exactly where are you?
- What is there to do?
- What about day trips to Nantucket & Martha’s Vineyard?
- What about parking our car?
- And what about our bikes?
- What is your policy on pets?
- What if I need to cancel my reservation?
- What is your policy on children?
- Do you have general Cape Cod info?
- Do you have Boston info?
- Do you have info on Providence & Newport, RI?
|1. How do I check availability?|
|2. What do you require to book a reservation?|
A stay of 2 nights or less requires payment in full to guarantee your room.Three or more nights require a 50% deposit and must be paid in full 3 days prior to your arrival. When you arrive, you will have nothing to do but relax!
|3. How do I make the booking?|
You can make a booking using our online reservation system.
|4. Do you offer gift certificates?|
Yes! We customize each one. Just fill out and submit our secure encrypted online GIFT CERTIFICATE FORM or call us toll-free at 800.350.9477.
|5. When is check-in & check-out?|
Check in time is 3:00pm to 6:00pm. However if you will arrive later than 6:00pm, it is never a problem. Self check in instructions will be provided. Take your time. Your cozy and romantic room will be ready for your arrival no matter what time it is!Check-out by 11 AM so that we can prepare for incoming guests.
|6. We’re celebrating a special occasion. Can you help make it happen?|
Sure. That’s why we’re here. We know it’s difficult making arrangements long distance. Explore our packages to help with some ideas.
|7. How can I be reached during my stay?|
All accommodations have private direct dial in-room phones. Our call-in guest line is (508) 394-4153 and your private extension number will appear on your confirmation.
|8. Will I have internet and email access during my stay?|
Yes, We have WIFI access on site. The little public library right next door provides free internet and email access. They are open every day except Sunday.
|9. What time is breakfast and what do you serve?|
Breakfast is served anytime between 8:30 & 9:45 AM in our formal dining room with individual tables. See What’s For Breakfast.
|10. What if I have special dietary requirements?|
With advanced notice, we can accommodate most special diets/food allergies.
|11. What if I have certain allergies?|
Make sure you let us know before your arrival. We do not use down pillows and comforters.
|12. What is your policy on smoking?|
The Captain Farris House is a completely smoke-free environment. $150 smoking in room fee…Please no smoking!
|13. Exactly where are you?|
We are very fortunate to be located right at mid-Cape Cod in the historic district of Bass River Village (a part of South Yarmouth). Our lovely Greek Revival style house is situated on two landscaped acres, just off the beaten path but very convenient to all the Cape has to offer.
Find us using our interactive map.
|14. What is there to do?|
There is just about everything you’ll want to do within 15 minutes of our door. For a quick list click Area Activities.
|15. What about day trips to Nantucket & Martha’s Vineyard?|
We are only about 5 miles (15 minutes) to the ferry terminals and the airport. We have the schedules here and we send them along with your email confirmation. Click Here for information on travel to the islands.
|16. What about parking our car?|
Parking is free, of course. We have a large lot within our two acre grounds.
|17. And what about our bikes?|
Plenty of safe, secure parking for them too.
|18. What is your policy on pets?|
We regret that our accommodations are not suitable for pets of any age.
|19. What if I need to cancel my reservation?|
When making reservations please remember that you are making a commitment to us and we are making one to you. Should you need to cancel all or part of a reservation, we must receive notice no less than fourteen (14) days prior to your scheduled arrival date. At that time your deposit will be refunded less a cancellation fee of $30. For cancellations of all or partial reservations received less than fourteen (14) days prior to your current arrival date, no refund will be issued and you will be charged for the entire reservation unless we are able to re-rent the room. Please call us as soon as possible if you must cancel your stay with us. We realize that life does happen and plans do change. We will make every effort to re-rent the room for you.
Reservations paid for with gift certificates are subject to the same cancellation policy.
Early departures/late arrivals are considered cancellations and are subject to the same cancellation policies.
In the event of severe weather to the point that travel is unsafe. You will be charged for your entire reservation and a credit will be issued to be used within one year from date of cancellation.
|20. What is your policy on children?|
Children over 14 are welcome.
|21. Do you have general Cape Cod info?|
Yes! Just click Cape Cod.
|22. Do you have Boston info?|
|23. Do you have info on Providence & Newport, RI?|